Privacy Policy

Introduction

LightCorePro EX B.V. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains the data we collect about you when you visit our website, use our services, or contact us, how we use your information, and your rights regarding your personal data.

As a company registered in the Netherlands (KvK64319758), we comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws. This policy applies to all personal data processing activities conducted by lightcoreproex.

Data Controller Information

The data controller for your personal information is:

LightCorePro EX B.V.
Groenstraat 295
3084 XU Rotterdam
Netherlands
Registration Number: KvK64319758
VAT Number: NL649137285B02

Data Collection

We collect personal data in several ways when you interact with our website and services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Information You Provide

When you contact us through our website forms, email, or phone, we may collect:

• Name and contact information (email address, phone number)
• Professional information (teaching area, experience level)
• Project details and requirements
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information
• Device information

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to provide our educational technology consulting services and improve your experience with lightcoreproex.

Primary Uses

Your personal information is used to:

• Respond to your enquiries and provide requested information
• Deliver our online course funnel consulting services
• Communicate about projects and service updates
• Provide technical support and customer service
• Process payments and manage client relationships
• Improve our website and services based on usage patterns

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform our services
• Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
• Legal Obligation: When required by law or regulation

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only in the following circumstances:

• Service providers who assist in delivering our services
• Professional advisors (legal, accounting, consulting)
• Law enforcement or regulatory authorities when required by law
• Business partners with your explicit consent

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Our data retention periods vary depending on the type of information and the purpose for which it was collected.

• Contact enquiries: 3 years from last contact
• Client project data: 7 years after project completion
• Website analytics: 26 months
• Marketing communications: Until you withdraw consent

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation of processing activities
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Contact Information

For questions about this Privacy Policy, to exercise your rights, or to report privacy concerns, please contact us:

Privacy Officer
Email: privacy@lightcoreproex.pro
Phone: +31 107058150
Post: LightCorePro EX B.V., Groenstraat 295, 3084 XU Rotterdam, Netherlands

If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.